FAQ’s

Frequently Asked Questions

 

1. What are the dates for the 'Christmas in July: Winter Wonderlights' event?

'Christmas in July: 'Winter Wonderlights' will run from 30 June - 22 July 2018.

 

2. What is the 'Christmas in July: Winter Wonderlights' event?

'Christmas in July' at Sovereign Hill is a full day of fun and family activities topped off by our magical evening 'Wonderlights' show.

By day, Sovereign Hill's Main Street will be lined with Christmas trees and colorful decorations. ‘Hands-on' activities for children, a full theatre program, 'faux' snowfalls and delicious treats will bring Christmas cheer to all.

By night, as the sun sets and the snowflakes fall, Main Street will be transformed by sparkling, grand-scale images and a whole array of new 'Winter Wonderlights' dancing brightly along its familiar façades. Bobbing in and out of sight as he plays in the lights will be the mischievous Gingerbread Man. See if you can spot him! Venture to the top of Main Street and you might just find St Nicholas himself.

 

3. Who can come?

Sovereign Hill’s 'Christmas in July: Winter Wonderlights' event is a magical experience for everyone – from individuals to the immediate or extended family and international tour groups.

 

4. What are the 'Christmas in July: Winter Wonderlights' event opening hours?

Sovereign Hill is extending its opening hours to include 'Winter Wonderlights' from 30 June - 22 July 2018. Sovereign Hill will be open from 10.00 am - 7.00 pm each day of the event.

 

5. What time do the 'Winter Wonderlights' start and finish?

'Winter Wonderlights' starts as soon as the sky is dark enough. We expect the 'Wonderlights' to run from approximately 5.45 pm each evening and finish at 7.00 pm.

 

6. What is the entry price for the 'Christmas in July: Winter Wonderlights' event?

Entry to the 'Christmas in July' event, and 'Winter Wonderlights', is included in the Sovereign Hill entry ticket. Tickets available soon. 

Adult $61.00

Concession $48.80

Child (5-15) $27.60

Infant $0.00

Family 2a+4c $154.00

Family 1a+3c$110.00

 

7. Does it cost extra to see the 'Winter Wonderlights'? OR I only want to visit the 'Wonderlights'. Is there a ticket just for that?

There is no separate ticket for the 'Winter Wonderlights' show. It is included in the Sovereign Hill entry ticket. (Remember that Sovereign Hill membership is great value-for-money. You would receive unlimited entry to Sovereign Hill, for a whole year, including 'Christmas in July: Winter Wonderlights', with the new Playspace also opening in October! For more information, click here. Plenty of free, on-site parking is available.

 

8. Sovereign Hill has a 2-days-for 1 offer Does that mean I can see the 'Winter Wonderlights' twice?

Absolutely!

To return for your second consecutive day, you must take your tickets to one of the allocated locations to be validated on the first day of your visit. For more information, click here.

 

9. Will it be cold? What happens if it rains?

We recommend visitors dress for cooler temperatures. The average temperature in Ballarat during June/ July is 10 degrees celsius. We recommend you wrap yourself up in a scarf, beanie and mittens and enjoy the festive atmosphere! Sovereign Hill’s 'Christmas in July: Winter Wonderlights' event proceeds as usual, even if it rains – or snows!

 

10. Are pass-outs available?

Pass-outs are available if you wish to exit Sovereign Hill and return later that day to see the 'Wonderlights'. To re-enter Sovereign Hill, you must have received a pass-out before exiting. Pass-outs are  available from the Information Desk at the Victoria Theatre, the Post Office in Main Street or the main Entrance.

 

11. Do I need cash?

Sovereign Hill has multiple ATM locations on-site and EFTPOS in all retail outlets.

 

12. Where can I buy the famous Raspberry Drops?

At Spencer's Sweet Shop (Map 14), Brown's Confectionery Factory (Map 27) and the Pop-Up Sweets Shop at the European Market. Raspberry Drops are also available from the Entrance Shop (Map 1) and the Gift Shop (Map 46) in the main car park.

 

13. Where can I buy a famous Hope Bakery Pies and Sausage rolls?

Visit the Hope Bakery (Map 11), John Alloo’s Restaurant (near Map 38) or the Sovereign Hill Café (Map 18)

 

14. Where can I enjoy some Devonshire Tea?

The United States Hotel Dining Room will be serving traditional Devonshire Tea. No bookings are required, but we recommend arriving early to avoid disappointment as seating is limited.

 

15. What is the sound-and-light show?

Sovereign Hill presents a sound-and-light show called ‘Blood on the Southern Cross’ every night throughout the year.

‘Blood on the Southern Cross’ involves no actors – the show uses voices, dazzling sound-and-light effects and a stunning open-air set to present the dramatic story of the 1854 Eureka Rebellion on the Ballarat goldfields. Visitors travel across the site on a comfortable transporter and view much of the action from the re-created Free Trade Hotel on the Eureka Diggings.

Please note that the sound-and-light show, ‘Blood on the Southern Cross’, is different to the 'Winter Wonderlights' evening event (as described in FAQ 2.).

Show and dinner times for ‘Blood on the Southern Cross’have been scheduled so that visitors may enjoy the 'Winter Wonderlights' prior to seeing the show.

 

16. How long should I plan to spend at the 'Christmas in July: Winter Wonderlights event?

There’s a full day's program of activities including many theatre shows, ‘hands-on’ activities and 'faux' snowfalls as well as Sovereign Hill’s regular daily activities. We recommend visitors allow at least 4-5 hours during the day in addition to seeing the 'Winter Wonderlights' during the evening. There is unlimited free parking on-site.

 

17. Where is the free parking?

Unlimited free parking is located in the Sovereign Hill Entrance car park, at the Gold Museum (opposite Sovereign Hill) and in our Main Road car park. We also have flow-over car parking on nearby Larter street. Park your car and take a short walk to the Sovereign Hill Entrance.

 

18. Is 'Christmas in July: Winter Wonderlights' an accessible event?

Please visit the Sovereign Hill Accessibilityweb page here for detailed information on accessibility at Sovereign Hill.

 

19. Are there any measures in place for lost children?

Sovereign Hill offers wristbands at the ticket box. Parents and guardians of children write contact details on the band. In the event of separation, Sovereign Hill costumed staff will assist.

 

20. Can I have dinner at Sovereign Hill during 'Christmas in July: Winter Wonderlights'?

Yes! A 'Christmas in July' dinner is available each evening. Bookings are essential and can be made online when purchasing your ticket. Book now.

Two different dinner options are available for purchase at 5.00 pm or 6.45 pm in the New York Bakery or the Charlie Napier Hotel on Main Street.

Dinner bookings available soon.

 

21. What food options are available during 'Christmas in July: Winter Wonderlights'?

Sovereign Hill has hotels, restaurants and street stalls offering a traditional dining experience in unique Victorian settings. We also offer contemporary, café-style and take-away food served in a relaxed atmosphere. All our venues are fully-licensed.

Visit our website closer to the event for more details.

 

22. I want to stay overnight. Is there somewhere close by?

Sovereign Hill's own Hotel is conveniently located on-site. The hotel has a variety of offerings to suit your requirements. For bookings and enquiries, please call 03 5337 1199 or email hotel@sovereignhill.com.au. Sovereign Hill Hotel has free, off-street parking for guests.

 

23. Sovereign Hill Hotel check-in is listed as 2.00 pm. Can I visit Sovereign Hill earlier?

Absolutely! If you have booked accommodation, you are more than welcome to arrive any time after 10.00 am to start exploring Sovereign Hill. Let the Sovereign Hotel Reception staff know you have arrived, and they will give you access to Sovereign Hill for the day. You can then return to check into your rooms later that afternoon.

After a full day of exploring, hotel guests are welcome to return to their rooms to relax before using their exclusive entrance to re-enter Sovereign Hill and see the 'Winter Wonderlights' and/or ‘Blood on the Southern Cross’.

 

24. Can I purchase entry tickets online if I have a discount voucher?

If you are using a discount voucher, entry tickets can only be purchased at the Sovereign Hill Entrance on the day of your visit. Discounted tickets cannot be pre-purchased online or by phone.